FAQs
- FAQ
We understand that when you reach out for mental health support, you need timely access to care. We aim to offer appointments within two weeks of your initial enquiry, ensuring you receive help as quickly as possible. Urgent cases can be prioritised, and we always do our best to accommodate situations where a rapid assessment is clinically important.
You do not need a GP referral to use our service. You can seek advice and support from Oxford Psychiatry Group privately at any time. Many people approach us directly because they prefer a faster or more flexible route to assessment and treatment.
Pricing varies depending on the type of assessment or treatment you require. A full breakdown of our fees is provided in the Patient Handbook, which explains each service clearly so you know exactly what to expect. If you have any questions before booking, our team is happy to guide you through the options.
Yes — all of our services are delivered remotely via secure video calls. This allows you to speak with a specialist from the comfort of your own home while ensuring full confidentiality and compliance with UK GDPR standards. Remote care is proven to be safe, effective, and highly convenient for most patients.
Yes. Our clinicians are fully qualified to assess and diagnose a wide range of mental health conditions, including ADHD, autism spectrum conditions, anxiety disorders, depression, bipolar disorder, PTSD, OCD and more. We follow national guidance and evidence-based assessment pathways to ensure your diagnosis is accurate and thorough.
Treatment timelines vary depending on your diagnosis, personal needs and the treatment plan created for you. Some people improve within weeks, while others benefit from longer-term support. Your clinician will discuss your goals with you, explain your options, and tailor a plan that works at a pace that feels right for you.
We will only contact your GP at your request. Many patients choose to involve their GP so that a shared care plan can be arranged, which may include ongoing prescriptions or monitoring in primary care. However, shared care is not available with every GP practice, and decisions are made on a case-by-case basis.
Yes. Our psychiatrists are fully qualified to prescribe medication privately, and this includes controlled drugs where appropriate — such as ADHD medication — following a comprehensive clinical assessment. A fee applies for ongoing private prescriptions. We can also work with your GP on a shared care arrangement, although not all GP practices accept shared care for private diagnoses or treatment plans.
A psychiatric assessment is a supportive conversation in a safe, private space. Your clinician will ask about your current difficulties, past experiences, health background and goals. They may complete forms or structured assessments to understand your symptoms more clearly. After this, you will receive a diagnosis if appropriate, a personalised treatment plan, and — when suitable — a prescription or therapy referral. Follow-up appointments help guide your progress and adjust treatment as needed.
Yes. Everything you share with us is confidential and protected by strict data protection laws. Your information will only be shared if you ask us to involve your GP or other professionals. The only exception relates to safeguarding, where we are legally obliged to act to protect you or someone else from serious harm. Oxford Psychiatry Group is fully regulated by the Care Quality Commission (CQC), ensuring your care meets national standards for safety, privacy and quality.
Yes. We can provide letters, reports and documentation for workplaces, universities, DSA applications, fitness-to-study assessments and other settings where you may need support or adjustments. Your clinician will discuss what information is appropriate and helpful for your situation.
Yes. Oxford Psychiatry Group offers assessments and treatment pathways for both adults and children. We ensure age-appropriate approaches, safeguarding considerations and family involvement where needed.
If you are in immediate danger or feel unable to keep yourself safe, you should contact 999 or go to your nearest Accident & Emergency department. For urgent mental health support, contact your local NHS Crisis Team — every area in England has a 24/7 service, and details can be found on your local NHS website. You can also speak to the Samaritans24/7 on 116 123, or reach out to Mind, who provide emotional support and information about local mental health services. While we offer comprehensive assessments and treatment, we are not an emergency or crisis service, so it’s important to reach out to urgent care when you need it.
We are currently in the process of registering with several major insurance providers. At the moment we cannot accept insurance payments, but this will be available soon. We will update the website as new partnerships are confirmed.
- Contact Us
Start Your Life Changing Path To Improved Mental Health
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo.